The Department of Social Welfare and Development Field Office 10 (DSWD-10) has announced that beginning this Monday, November 16, 2026, all applications and transactions under its Assistance to Individuals in Crisis Situation (AICS) program will now be processed at their new designated office at SM City CDO Uptown Carpark Building (ground floor facing Pueblo de Oro Rotunda and Fountain). This is due to ongoing construction at its Regional Office, particularly at the Crisis Intervention Section, which handles the program. The new office will accommodate applicants from 7:00 AM to 5:00 PM, Monday to Friday, except on declared holidays. AICS-related transactions will no longer be accepted at the DSWD-10 Regional Office during the construction period.
The new DSWD-10 AICS office essentially has two entry points, which are presumed to serve separate purposes—one for client entry and the other for exit to help manage the flow of people.
